tk10bd's commitment to responsible gaming
Keep your gaming experience enjoyable and safe — stay in control with deposit limits, self-exclusion, and expert support.
What is responsible gaming and why does it matter?
Online gaming and betting can be a great source of entertainment — but it should always be enjoyed in a controlled and mindful way. tk10bd believes that gaming should be a fun, safe, and voluntary activity for every player. The core meaning of responsible gaming is that you set your own limits on time and money spent, and never play with the aim of recovering losses.
Gambling carries the risk of becoming an addictive habit that can have harmful effects on a person's financial, mental, and family life. That is why tk10bd encourages every player in Bangladesh to stay alert and seek help when needed. Our platform offers multiple safety tools to keep your gaming experience secure.
Remember — gaming should never be treated as a source of income. It is for entertainment only. tk10bd's services are open only to those aged 21 or above.
Our protection tools
tk10bd provides these tools to help you stay in control of your gaming.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately, and any request to increase it is subject to a waiting period.
Time-Out Break
Take a temporary break — suspend your account for anywhere from 24 hours to 30 days. Logging in or placing bets will not be possible during a time-out.
Self-Exclusion
If you need a longer break, choose self-exclusion — from 3 months to 5 years, or permanently. All promotional messages will stop during this period.
Session Time Limit
Set a maximum duration for each gaming session. When the set time is up, the system will automatically log you out and display a warning message.
Betting History Review
View your full deposit, withdrawal, and betting history at any time. Stay aware of your spending patterns and take action if needed.
24/7 Support
Our Bengali-language live chat support team is always ready to help with any gambling-related concern. They will be by your side to help you make the right decisions.
21+ age limit and protection of minors
tk10bd strictly prevents anyone under 21 from creating an account or gaming on the platform. Age verification takes place during registration, and any suspicious account may be suspended pending verification.
If there are minors in your household, please use parental control software on your devices. Never share your account password or login details with anyone.
- Age verification is mandatory when creating an account
- Accounts are for personal use only
- Sharing account details with others is prohibited
- Right to suspend accounts for suspicious activity
- Use family-friendly filters suitable for households with minors
Warning signs
Seek help immediately if you notice any of the following signs:
- Betting more to recover losses
- Hiding the amount of time and money spent on betting
- Neglecting family or work responsibilities
- Being unable to stop betting
- Betting with borrowed money or loans
- Feeling restless when not gaming
Assess yourself
Answer the following questions honestly. If most of your answers are "yes", consider seeking help.
- Do I spend more than my set budget?
- Do I lie to my family about my betting?
- Do I bet more after a loss to try to recover it?
- Is gaming affecting my work or studies?
- Am I betting with borrowed money or by dipping into my savings?
- Do I feel uncomfortable or anxious when I am not gaming?
- Have I tried to reduce or stop betting more than once but failed?
If two or more of the above questions have a "yes" answer, please reach out through our 24/7 live chat support or email us at [email protected].
How to set limits and time-out
Log in to your account
Go to the tk10bd login page and sign in to your account.
Open account settings
From the profile menu, go to the "Responsible Gaming" or "Account Settings" section.
Set your preferred limits
Choose the amount and duration for your deposit limit, session time limit, or time-out, then confirm.
Changes take effect immediately
Reducing a limit takes effect immediately. A request to increase a limit is subject to a set review period.
Contact us for help
If you have any trouble, contact us via our 24/7 live chat or at [email protected].
Self-Exclusion — long-term break
Self-exclusion is a system where you can voluntarily block access to your account for a set period or permanently. Making this decision is a brave and responsible step.
| Break type | Duration | Features |
|---|---|---|
| Temporary time-out | 24 hours – 30 days | Reactivates automatically when the period ends |
| Short-term exclusion | 3 months – 1 year | Contacting support is required to reactivate |
| Long-term exclusion | 1 – 5 years | Reconsideration is possible subject to review |
| Permanent exclusion | Indefinite | All promotional communications are stopped completely |
While self-exclusion is active, we will not send you any promotional emails or live chat messages. If you feel that controlling your gaming is becoming difficult, please contact us today to request self-exclusion.
Help and professional support
Gambling addiction is a treatable condition. You are not alone — seeking help is a sign of courage, not weakness. tk10bd is always by your side.
Our support team speaks Bengali and helps you find solutions while keeping your situation confidential. If you feel that gaming is having a negative impact on your life or the life of someone you know, reach out through the following channels:
24/7 Live Chat
Chat directly with us in Bengali through our platform's live chat — any time, 7 days a week.
Email Support
Email us with a detailed description of your concern: [email protected]
Play responsibly, stay happy
Enjoy your favourite games on tk10bd with the assurance of safe gaming.